The shipping costs in most cases are $30 for 1st item, and $10 for each additional item. For oversized items like luggage will have higher shipping charges. When you are ready to place an order you will be informed the total shipping charges that will apply.
We mostly ship out your order with EMS, USPS. And we also offer express shipping, which will cost extra and depends upon service of your choice.
We DO NOT ship to P.O. Boxes. The billing address can be a P.O Box but not the shipping address.
All our order will ship from our factory in China, therefore, above shipping charges are only apply to orders ship to United State. We do ship to anywhere worldwide and the international shipping fee will depends on the countries and the rate of shipping charges.
Return/Exchange
We have complete confidence in our merchandise and therefore guarantee 100% customer satisfaction. We only accept return or exchange for the reason of:
Defective product
Wrong product due to our mistake
You must return your bag(s), new and unused within 3 days of receipt for refund. Please be sure to insure all returned packages. Mallcn.net will not be responsible for any lost or stolen returned packages. We will not issue any refunds for merchandise shipped back after 3 days (USPS tracking # and returned postage date on package will be used to calculate the number of days since the package was received and sent back. We will not refund / exchange any used, altered, damaged product (e.g. missing stones, links, broken parts, scratches, or any sign of wear & tear).The cost of the return package is the customer's responsibility. Tracking number must be provided before we can issue a replacement or refund less shipping and handle fees from the original purchase.
The Items MUST be wrapped and unused, if you use it, 20% restocking fee will apply.
Exchanges
If exchanged item can ship out with your next order, the shipping cost on the exchanged items will be on us. Otherwise, we will charge for shipping cost for the exchanged items.
How to Return:
Please sent us an e-mail within 3 days from day you received your order, briefly explain the reason of your return. We will confirm your information and provide you with instruction, address of your return.
All return packages send back to us without prior contacting us, return tracking number provided or not meet our return policy, which is damaged, missing original accessories, used, or if customer refuses the package when its delivered, we will not in title to refund or exchange the times.